SCOLA Global Marketplace allows users to take virtual tours of marketplaces in different countries, meet local artists, and purchase items through the assistance of a concierge.

Select the Global Marketplace icon on SCOLA’s homepage. You do not need to be logged into the homepage in order to access Global Marketplace.

You may click on the “Welcome" tab to learn more about Global Marketplace.

Use the “locations" drop-down menu to see the different countries available in Global Marketplace. Use the “Where do I find…." drop-down menu to search for specific items like jewelry or toys.

The countries available in Global Marketplace are also highlighted on the map. When you click a country on the map, you will be directed to that country’s page.

At the bottom left hand corner of the country’s page, you will see items for sale from that country. Each item represents a category, and clicking on the item will bring up other items in this category, Click the back button to return to the category list. Click on a particular item to display information about it.

On the right-hand side is the “take a tour" tab. Clicking on this tab will lead you to a new page where you may see a picture or video of the concierge, a video of the concierge introducing the marketplace, and footage of native artists in action as they make various items.

To choose another country, click “map" at the bottom.

To purchase an item from Global Marketplace or to contact a concierge, you will first need to make an account. Click “account" at the bottom of the page and follow the directions to register for an account. When you are registered and logged in, you will be able to contact the concierge and place an order.

For each country in Global Marketplace, SCOLA has provided a native concierge to assist you with purchasing items. To contact a concierge, go to the display page for a particular item and click the “Ask the Concierge a Question" link. Clicking this link will bring up a page that will allow you to send an email to the concierge.

All emails are kept confidential and anonymous. Whenever you receive an email from the concierge, it will appear under your account. You will also receive a notification email through the email address you used to register for your account.

When you are ready to purchase an item, click the “Order Now" button on the display page for that item. This will bring you to the “Place Order Inquiry" page. Select the quantity of items you want. In the message box, tell the concierge any important information such as your color or size preference and give your shipping address. It is important to include your shipping address because the concierge will generate a shipping price quote for you. Within 48 hours of placing an order inquiry, the concierge will email you a price quote and delivery time and also provide payment options.

Click "How does the order process work?" to learn more about ordering items from Global Marketplace.